Contact us

Worldwide Customer Service

We are based in Alicante, Spain, and have customers all over the world. Therefore we have adapted to our customer needs by providing hotline in different languages, with long opening hours, a callback service, and a speedy email support.


We guarantee a reply within 24 working hours, usually within a few hours.
Write us at: sales @


Call us at:

Calling from the rest of the world: +1 415 477-1055

We provide support in English and Spanish.
If you would like us to call you, please write us an email with your preferred time slot.

Hours of Operation

We aim to provide the longest possible opening time for our customer service line, therefore our lines are opened from 9am to 11pm (Central European Time). Please find below a time zone conversion table for your convenience.

Monday through Friday
9am - 11pm CET - Central European Time Madrid, Paris, Berlin, Rome...
Some equivalent times:
3am - 5pm EST - Eastern Standard Time NYC, Washington DC, Miami...
0am - 2pm PST - Pacific Standard Time Seattle, San Francisco, LA...
7pm - 9am AEST - Australian Eastern Standard Time Sidney, Canberra...



Jurassic Dreams
Apartado Postal 2334
03080 Alicante


We are proud of our fossil specimens and how we describe and display them in our website and that's why we have a 14 days 100% Money Back Guarantee.
If for any reason you are not satisfied with your purchase, please let us know at sales @ to organize the return. Click here to read the complete Returns policy.